What We Do

Business process management (BPM) is a systematic approach to improving an organization’s business processes. BPM activities seek to make business processes more effective, more efficient, and more capable of adapting to an ever-changing environment. We view BPM as the intersection of the following disciplines:

  • Workflow management: the tasks and processes performed in an organization
  • Content management: the information created, shared, consumed and stored
  • Enterprise application integration: the combination of electronic data and applications, and
  • Business intelligence: the analysis and reporting on all organizational functions.

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NetDexterity’s Business Process Management approach delivered on the Microsoft platform produces more effective results more efficiently. Although we are experts in IT solution planning and implementation, our approach is business-driven, not IT-driven. Our team is guided by senior-level executives and consultants, each recognized as experts in their field.

Content Management in the BPM Context

Through the proper management and governance of business processes, enterprise content can be managed in an intelligent way at every stage of its lifecycle. NetDexterity’s approach to structured and unstructured information management, supported by effective, user-friendly information technology, provides our clients with unprecedented control over all aspects of their vital knowledge resources. The following diagram depicts our information management maturity story.

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Consulting Principles

We believe that consulting objectives can only be met by using a 360 degree approach to client engagement:

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In order to ensure the success of our clients, NetDexterity adheres to these core principles:

Aspect of Engagement Principles
Service Delivery
  • Proven Software Development Lifecycle (SDLC)
  • Experienced solution architects
  • Industry-standard project management with risk management and frequent progress reporting
  • Quality assurance in every aspect of our delivery
  • Rapid turn-around times and high availability of consulting resources to meet short-term and long-term services needs
  • A proven track record of similar public sector consulting engagement
  • References that can be called
Knowledge Transfer
  • Focus on making our customers self-sufficient
  • Knowledge transfer and openness in everything we deliver
  • Informal and formal knowledge transfer
  • Mentoring
  • “Show and tell”
  • Train-the-trainer
  • Direct training
  • Experienced, articulate consultants who take personal pride in helping others grow in their roles
Best Practices & Standards
  • Experience and awareness of key pertinent technologies, methodologies and approaches
  • Ability to bring industry best practices into our consulting engagements
  • Wide variety of experience across industries, customer types and technologies
  • Continual awareness of business processes and best practices in electronic service delivery – we bring business process into everything we do
  • Detailed knowledge of industry standards – usability, accessibility, XML, XHTML, web services, SOA, etc.
  • Deep familiarity with Microsoft best practices in .NET Framework, SharePoint and all other Microsoft foundation technologies