Public Sector

NetDexterity is focused on delivering business value on the Microsoft Platform in the Public Sector space.  Over 80% of our clients are from Municipal and Provincial Public Sector Organizations and 100% of our deliverables are on Microsoft technology, with specific emphasis on SharePoint.

In delivering dozens of SharePoint implementations in the Public Sector – we have proven repeatability, supportability, and predictability – driving costs out of infrastructure, meeting the organizational goals of government, and helping them deliver on their mandate to provide continuous improvement in citizen service.

Common Service

SharePoint is many things to many people – within the Public Sector we have proven that we can deliver consistent methods of collaborating, providing intelligence, integrating core systems, and providing a basis for paperless government and enhanced capabilities in information management.

Examples of this include:

  • Automation of the process of approving paperwork for procurement
  • Issues Management
  • Case Management
  • Templated collaboration workspaces that also automate information management practices
  • Records Management

In all of the examples we have leveraged the same licensed platform to provide services traditionally deployed over multiple commercial off the shelf products.   This provides a consistent interface for the organization to accomplish multiple priorities – driving costs out of training and user adoption and reducing commitments for hardware and software infrastructure.

Leveraging the single modifiable platform strategy we are able to deliver smart information management to the organization in an automated way, and where required integrating with other systems, supporting both user community and governance requirements.

Universal Support

Delivering SharePoint as an application platform, we can ease the burden on IT support organizations that are typically tasked with supporting multiple platforms.  This enables the support organization to provide greater depth of support to their user community.

Meeting Citizen Self Service Goals

SharePoint is easily extended to the outside community.  We have delivered applications of complexity including case management, where we can deliver a process out to the Citizen – improving service and reducing cost to the government, and extending reach in managing information management and governance priorities.

NetDexterity in the Ontario Public Sector

A selection of OPS clients for whom we have delivered successful projects includes:

  • Central Agencies Cluster
  • Children Youth and Social Services Cluster
  • Community Services Cluster
  • Economic and Transportation Cluster
  • Justice Technology Services
  • Ministry of the Attorney General
  • Ministry of Community Safety and Correctional Services
  • Ministry of Education
  • Ministry of Finance
  • Ministry of Government and Consumer Services
  • Ministry of Labour
  • Ontario Cabinet Office
  • Ontario Financing Authority
  • Private Security and Investigative Services Branch
  • Service Management Branch

At a municipal level, we have implemented solutions for:

  • Region of Waterloo
  • Niagara Region
  • City of Mississauga
  • Town of Orangeville